You want to make sure your carpets are cleaned using the best cleaning method available, there are many types out there but the best and most effective method for carpet cleaning is steam cleaning. Beware of companies that are vague about their cleaning method, they will usually try and convince you that there method works just as well or simply try and change the subject
Truck mounted machine?
Truckmounted machines are the latest technology in carpet cleaning and the only system that can steam clean ensuring you get deep cleaned carpets dry enough to walk on straight away...
Beware of companies that will try and convince you that a their machine works just as well, truckmounted machines are engine powered and remain fixed in the van outside. the operators simply runs 2 pipes into your home.
Will 2 technicians arrive to clean?
Two people jointly cleaning your carpets & sofas are better than one person cleaning alone. One person simply cannot move and clean under larger furniture and will more likely cut corners to get the job done. Two people cleaning insures a prompt immaculate service, it enables them to move and clean under your furniture, attempt every stain and complete the clean thoroughly.
Are there any hidden fees?
To avoid any unforeseen costs, before arranging the booking you want to know exactly how much you will be, so always ask if there are addition fees and also does the price include vat, Beware of companies that are vague about their prices as they are more likely to use pressure selling tactics to up sell when they arrive to clean.
Do they have Treatment risk insurance?
Always make sure that they are fully insured, you want to be certain that if anything goes wrong youre not left with ruined carpets and sofas. Beware of cleaners who state that they have public liability insurance. As this policy does not cover operator negligence, Make sure to ask if they have a Treatment risk policy.
Do they trade from business premises?
You're giving your address out to this cleaning company so don't feel bad asking them where their head office or trading address is. Beware of companies who are vague about their trading address as you'll be surprised how difficult it can be to contact certain cleaners if things go wrong post clean.